Borqs Hong Kong Limited 2019-08-30 Toys safe CPSC
Toys · CPSC · Recall #CPSC-19775
Lively Mobile Plus Emergency Alert Devices Recall
Issued August 30, 2019 · Borqs Hong Kong Limited · 44,300 units affected
Compiled by Maya Ellison, RecallCheckr
What this means for you
The call button can fail when pushed by the consumer in an emergency.
What you should do
- 1 Stop using Lively Mobile Plus Emergency Alert Devices right away.
- 2 Move it out of reach of children immediately.
- 3 Contact Borqs Hong Kong Limited to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using Lively Mobile Plus and contact GreatCall to receive a full refund. GreatCall is contacting all known purchasers directly.
Recall details
- Brand
- Borqs Hong Kong Limited
- Category
- Toys
- Recall date
- August 30, 2019
- Units affected
- 44,300
- Sold at
- Best Buy and Walmart stores nationwide and online at www.greatcall.com and www.amazon.com from April 2019 through May 2019 for between $25 and $50.
- Recall number
- CPSC-19775
- Made in
- China
- Issuing agency
- CPSC
In context
- Borqs Hong Kong Limited has 1 recall in our database.
- We're tracking 189 Toys recalls in our database.
- 44,300 units is enough to reach roughly 1 in every 2,957 US households.
- This is the 12th Toys recall we've logged in 2019.