Johnson Health Tech North America Inc. ("JHTNA") 2025-01-30 Toys moderate CPSC
Toys · CPSC · Recall #CPSC-25109
Matrix-brand Training Cycles Recall
Issued January 30, 2025 · Johnson Health Tech North America Inc. ("JHTNA") · 12,885,140 units affected
In January 2025, Johnson Health Tech North America Inc. ("JHTNA") recalled the Matrix-brand Training Cycles, a moderate toys recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
What you should do
- 1 Keep using Matrix-brand Training Cycles only as advised. See the remedy below.
- 2 Move it out of reach of children immediately.
- 3 Contact Johnson Health Tech North America Inc. ("JHTNA") to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.
Recall details
- Brand
- Johnson Health Tech North America Inc. ("JHTNA")
- Category
- Toys
- Recall date
- January 30, 2025
- Units affected
- 12,885,140
- Sold at
- Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305.
- Recall number
- CPSC-25109
- Made in
- Taiwan
- Issuing agency
- CPSC
In context
- Johnson Health Tech North America Inc. ("JHTNA") has 1 recall in our database.
- We're tracking 189 Toys recalls in our database.
- 12,885,140 units is enough to reach roughly 1 in every 10 US households.
- This is the 39th Toys recall we've logged in 2025.