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Critical recall: Death or serious injury has been reported or is considered likely. Stop using this product now.

Max Mobility LLC 2025-09-24 Health critical FDA
Health · FDA · Recall #FDA-Z-2538-2025

Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DC use in conjunction… Recall

Issued September 24, 2025 · Max Mobility LLC

In September 2025, Max Mobility LLC recalled the Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DC use in conjunction…, a critical health recall reported by the FDA. Affected owners are eligible for a voluntary. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.

What you should do

  1. 1 Stop using Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DC use in conjunction… right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Max Mobility LLC to arrange your voluntary. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Voluntary):

Recall details

Brand
Max Mobility LLC
Category
Health
Recall date
September 24, 2025
Units affected
Not reported
Sold at
US: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX U
Recall number
FDA-Z-2538-2025
Made in
United States
Issuing agency
FDA

In context

  • Max Mobility LLC has 2 recalls in our database, including 2 rated Critical.
  • We're tracking 3,576 Health recalls in our database.
  • This is the 691st Health recall we've logged in 2025.
Read the official FDA notice

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