Nestlé USA Inc. 2024-03-21 Home serious CPSC
Home · CPSC · Recall #CPSC-24171
Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets Recall
Issued March 21, 2024 · Nestlé USA Inc. · 440,500 units affected
In March 2024, Nestlé USA Inc. recalled the Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets, a serious home recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
What you should do
- 1 Stop using Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Nestlé USA Inc. to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to "Leave Us a Message", click on "Complaint", select "Recall" from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.
Recall details
- Brand
- Nestlé USA Inc.
- Category
- Home
- Recall date
- March 21, 2024
- Units affected
- 440,500
- Sold at
- Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set.
- Recall number
- CPSC-24171
- Made in
- China
- Issuing agency
- CPSC
In context
- Nestlé USA Inc. has 1 recall in our database.
- We're tracking 138 Home recalls in our database.
- 440,500 units is enough to reach roughly 1 in every 297 US households.
- This is the 20th Home recall we've logged in 2024.