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Moderate recall: A hazard has been identified, with no injuries reported yet. Follow the steps below.

MI Windows and Doors LLC 2023-11-22 Other moderate CPSC
Other · CPSC · Recall #CPSC-24717

MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors Recall

Issued November 22, 2023 · MI Windows and Doors LLC · 1,900 units affected

Compiled by Maya Ellison, RecallCheckr

What this means for you

The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard.

What you should do

  1. 1 Keep using MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact MI Windows and Doors LLC to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other suitable protection if a hurricane warning is issued for your location. MI Windows and Doors is contacting all known purchasers directly.

Recall details

Brand
MI Windows and Doors LLC
Category
Other
Recall date
November 22, 2023
Units affected
1,900
Sold at
Independent window distributors and installers, including Window World, in the U.S. eastern and southern coastal regions from April 2018 through March 2023 for between $2,000 and $7,000.
Recall number
CPSC-24717
Made in
United States
Issuing agency
CPSC

In context

  • MI Windows and Doors LLC has 2 recalls in our database.
  • We're tracking 315 Other recalls in our database.
  • 1,900 units is enough to reach roughly 1 in every 68,947 US households.
  • This is the 41st Other recall we've logged in 2023.
Read the official CPSC notice

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