Polaris Industries Inc. 2023-11-30 Vehicles moderate CPSC
Vehicles · CPSC · Recall #CPSC-24720
Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles Recall
Issued November 30, 2023 · Polaris Industries Inc. · 22,001,000 units affected
In November 2023, Polaris Industries Inc. recalled the Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles, a moderate vehicles recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
What you should do
- 1 Keep using Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Polaris Industries Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.
Recall details
- Brand
- Polaris Industries Inc.
- Category
- Vehicles
- Recall date
- November 30, 2023
- Units affected
- 22,001,000
- Sold at
- Authorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900.
- Recall number
- CPSC-24720
- Made in
- United States
- Issuing agency
- CPSC
In context
- Polaris Industries Inc. has 49 recalls in our database, including 1 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- 22,001,000 units is enough to reach roughly 1 in every 6 US households.
- This is the 209th Vehicles recall we've logged in 2023.