Lexmark International Inc. 2025-01-16 Other serious CPSC
Other · CPSC · Recall #CPSC-25090
MS725dvn and MX725adve Specialty Printers Recall
Issued January 16, 2025 · Lexmark International Inc. · 435,104,000 units affected
In January 2025, Lexmark International Inc. recalled the MS725dvn and MX725adve Specialty Printers, a serious other recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
A metal part inside the printer can dislodge, posing a risk of fire.
What you should do
- 1 Keep using MS725dvn and MX725adve Specialty Printers only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Lexmark International Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
Recall details
- Brand
- Lexmark International Inc.
- Category
- Other
- Recall date
- January 16, 2025
- Units affected
- 435,104,000
- Sold at
- Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.
- Recall number
- CPSC-25090
- Made in
- China
- Issuing agency
- CPSC
In context
- Lexmark International Inc. has 1 recall in our database.
- We're tracking 315 Other recalls in our database.
- 435,104,000 units is enough to reach millions of US homes.
- This is the 46th Other recall we've logged in 2025.