Future Motion Inc. 2023-09-29 Other critical CPSC
Other · CPSC · Recall #CPSC-23299
Onewheel Electric Skateboards (all models) Recall
Issued September 29, 2023 · Future Motion Inc. · 300,000 units affected
In September 2023, Future Motion Inc. recalled the Onewheel Electric Skateboards (all models), a critical other recall reported by the CPSC. Affected owners are eligible for a refund. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The skateboards can stop balancing the rider if the boards' limits are exceeded, posing a crash hazard that can result in serious injury or death.
What you should do
- 1 Stop using Onewheel Electric Skateboards (all models) right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Future Motion Inc. to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled Onewheel electric skateboards. Consumers with the Onewheel GT, Onewheel Pint X, Onewheel Pint, or Onewheel+ XR electric skateboards should download or update the Onewheel app, and use the app to update the firmware on their board to include Haptic Buzz alert functionality. Haptic Buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. The firmware update for the Onewheel GT will be available within one week, with the firmware update for the Pint X, Pint, and XR launching within six weeks.
Recall details
- Brand
- Future Motion Inc.
- Category
- Other
- Recall date
- September 29, 2023
- Units affected
- 300,000
- Sold at
- Online at www.onewheel.com and other websites and at independent shops nationwide from January 2014 through September 2023 for between $1,050 and $2,200.
- Recall number
- CPSC-23299
- Made in
- United States
- Issuing agency
- CPSC
In context
- Future Motion Inc. has 2 recalls in our database, including 1 rated Critical.
- We're tracking 315 Other recalls in our database.
- 300,000 units is enough to reach roughly 1 in every 437 US households.
- This is the 41st Other recall we've logged in 2023.