Pella Corporation 2023-12-21 Other moderate CPSC
Other · CPSC · Recall #CPSC-24732
Pella Architect Series Casement Windows Recall
Issued December 21, 2023 · Pella Corporation · 1,200,030,510 units affected
In December 2023, Pella Corporation recalled the Pella Architect Series Casement Windows, a moderate other recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
What you should do
- 1 Keep using Pella Architect Series Casement Windows only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Pella Corporation to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Recall details
- Brand
- Pella Corporation
- Category
- Other
- Recall date
- December 21, 2023
- Units affected
- 1,200,030,510
- Sold at
- Authorized distributors nationwide, including Pella Window and Door stores, Lowe's, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy's Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021 through July 2023 for between $700 and $10,000 per window.
- Recall number
- CPSC-24732
- Made in
- United States
- Issuing agency
- CPSC
In context
- Pella Corporation has 2 recalls in our database.
- We're tracking 315 Other recalls in our database.
- 1,200,030,510 units is enough to reach millions of US homes.
- This is the 41st Other recall we've logged in 2023.