RecallCheckr

Moderate recall: A hazard has been identified, with no injuries reported yet. Follow the steps below.

Pella Corporation 2025-02-06 Kitchen moderate CPSC
Kitchen · CPSC · Recall #CPSC-25120

Pella Reserve and Lifestyle Sliding Patio Doors and Lifestyle Windows Recall

Issued February 6, 2025 · Pella Corporation · 340 units affected

Compiled by Maya Ellison, RecallCheckr

What this means for you

The recalled products violate the mandatory federal regulations for consumer products containing button cell or coin batteries, because the sliding doors' sensor panel and the windows' remote control have button cell batteries that can be easily accessed by children. This poses an ingestion hazard. In addition, the recalled products do not have the required warnings. When button cell batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.

What you should do

  1. 1 Keep using Pella Reserve and Lifestyle Sliding Patio Doors and Lifestyle Windows only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Pella Corporation to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. Contact Pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a qualified technician, free of cost. Pella is contacting all known purchasers directly.

Recall details

Brand
Pella Corporation
Category
Kitchen
Recall date
February 6, 2025
Units affected
340
Sold at
Pella direct, Lowe's and Builders FirstSource stores nationwide and online from March 2024 through June 2024 for between $5,000 and $20,000 for the doors, depending on the model, about $1,900 for the uninstalled windows, and between $60 and $110, for the remote when sold individually.
Recall number
CPSC-25120
Made in
United States
Issuing agency
CPSC

In context

  • Pella Corporation has 2 recalls in our database.
  • We're tracking 296 Kitchen recalls in our database.
  • 340 units is enough to reach roughly 1 in every 385,294 US households.
  • This is the 45th Kitchen recall we've logged in 2025.
Read the official CPSC notice

Related recalls