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Moderate recall: A hazard has been identified, with no injuries reported yet. Follow the steps below.

Polaris Industries Inc. 2023-08-31 Vehicles moderate CPSC
Vehicles · CPSC · Recall #CPSC-23788

Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS Recall

Issued August 31, 2023 · Polaris Industries Inc. · 1,590,070,402,023 units affected

In August 2023, Polaris Industries Inc. recalled the Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS, a moderate vehicles recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.

What you should do

  1. 1 Keep using Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Polaris Industries Inc. to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.

Recall details

Brand
Polaris Industries Inc.
Category
Vehicles
Recall date
August 31, 2023
Units affected
1,590,070,402,023
Sold at
Polaris dealers nationwide from December 2019 through April 2023 for between $13,300 and $22,000.
Recall number
CPSC-23788
Made in
United States
Issuing agency
CPSC

In context

  • Polaris Industries Inc. has 49 recalls in our database, including 1 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • 1,590,070,402,023 units is enough to reach millions of US homes.
  • This is the 209th Vehicles recall we've logged in 2023.
Read the official CPSC notice

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