Burnsen SA 2020-07-28 Kitchen critical CPSC
Kitchen · CPSC · Recall #CPSC-20157
Prestige Solo & Prestige Excellence condensing gas boilers Recall
Issued July 28, 2020 · Burnsen SA · 63,000 units affected
In July 2020, Burnsen SA recalled the Prestige Solo & Prestige Excellence condensing gas boilers, a critical kitchen recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.
What you should do
- 1 Keep using Prestige Solo & Prestige Excellence condensing gas boilers only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Burnsen SA to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
Recall details
- Brand
- Burnsen SA
- Category
- Kitchen
- Recall date
- July 28, 2020
- Units affected
- 63,000
- Sold at
- Wholesale distributors and installed by independent contractors nationwide from November 2011 through July 2020 for between $3,400 and $9,700.
- Recall number
- CPSC-20157
- Made in
- Belgium
- Issuing agency
- CPSC
In context
- Burnsen SA has 2 recalls in our database, including 2 rated Critical.
- We're tracking 296 Kitchen recalls in our database.
- 63,000 units is enough to reach roughly 1 in every 2,079 US households.
- This is the 27th Kitchen recall we've logged in 2020.