Razor USA LLC 2024-07-25 Vehicles serious CPSC
Vehicles · CPSC · Recall #CPSC-24313
Razor Icon electric scooters Recall
Issued July 25, 2024 · Razor USA LLC · 7,300 units affected
In July 2024, Razor USA LLC recalled the Razor Icon electric scooters, a serious vehicles recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
What you should do
- 1 Stop using Razor Icon electric scooters right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Razor USA LLC to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Recall details
- Brand
- Razor USA LLC
- Category
- Vehicles
- Recall date
- July 25, 2024
- Units affected
- 7,300
- Sold at
- Target, Walmart, Best Buy, and other stores nationwide and online at Amazon.com, Walmart.com, Razor.com and other websites from September 2022 through March 2024 for about $600.
- Recall number
- CPSC-24313
- Made in
- China
- Issuing agency
- CPSC
In context
- Razor USA LLC has 2 recalls in our database.
- We're tracking 1,755 Vehicles recalls in our database.
- 7,300 units is enough to reach roughly 1 in every 17,945 US households.
- This is the 199th Vehicles recall we've logged in 2024.