Facebook Technologies LLC 2021-07-27 Furniture moderate CPSC
Furniture · CPSC · Recall #CPSC-21768
Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets Recall
Issued July 27, 2021 · Facebook Technologies LLC · 4,172,600 units affected
In July 2021, Facebook Technologies LLC recalled the Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets, a moderate furniture recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The foam facial interfaces can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps.
What you should do
- 1 Keep using Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Facebook Technologies LLC to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers who experience a skin irritation or reaction should immediately stop using the recalled foam facial interface, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly.
Recall details
- Brand
- Facebook Technologies LLC
- Category
- Furniture
- Recall date
- July 27, 2021
- Units affected
- 4,172,600
- Sold at
- BestBuy, GameStop, Target, Walmart, and other retailers, and online at Oculus.com, Amazon.com, BestBuy.com, Gamestop.com, Target.com, and Walmart.com between October 2020 and July 2021. The foam facial interfaces which were included with headsets sold for between $300 and $400, depending on the model; about $20 for a facial interface sold individually; and about $40 as part of a Fit Pack.
- Recall number
- CPSC-21768
- Made in
- China
- Issuing agency
- CPSC
In context
- Facebook Technologies LLC has 1 recall in our database.
- We're tracking 220 Furniture recalls in our database.
- 4,172,600 units is enough to reach roughly 1 in every 31 US households.
- This is the 26th Furniture recall we've logged in 2021.