Residential Elevators 2026-04-30 Home moderate CPSC
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Residential Elevators StrikeLock Hoistway Door Locking Device Recall
Issued April 30, 2026 · Residential Elevators · 450 units affected
In April 2026, Residential Elevators recalled the Residential Elevators StrikeLock Hoistway Door Locking Device, a moderate home recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
What you should do
- 1 Keep using Residential Elevators StrikeLock Hoistway Door Locking Device only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Residential Elevators to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
Recall details
- Brand
- Residential Elevators
- Category
- Home
- Recall date
- April 30, 2026
- Units affected
- 450
- Sold at
- Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.
- Recall number
- CPSC-26450
- Made in
- United States
- Issuing agency
- CPSC
In context
- Residential Elevators has 2 recalls in our database.
- We're tracking 138 Home recalls in our database.
- 450 units is enough to reach roughly 1 in every 291,111 US households.
- This is the 17th Home recall we've logged in 2026.