Rinnai America Corporation 2025-06-05 Other serious CPSC
Other · CPSC · Recall #CPSC-25313
Rinnai i-Series Plus gas boilers Recall
Issued June 5, 2025 · Rinnai America Corporation · 2,030,249 units affected
In June 2025, Rinnai America Corporation recalled the Rinnai i-Series Plus gas boilers, a serious other recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard.
What you should do
- 1 Keep using Rinnai i-Series Plus gas boilers only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Rinnai America Corporation to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.
Recall details
- Brand
- Rinnai America Corporation
- Category
- Other
- Recall date
- June 5, 2025
- Units affected
- 2,030,249
- Sold at
- Independent heating and plumbing contractors and wholesale distributors nationwide, and online at Amazon.com, Homedepot.com and Lowes.com from September 2024 through February 2025 for between $3,900 and $5,000.
- Recall number
- CPSC-25313
- Made in
- Japan
- Issuing agency
- CPSC
In context
- Rinnai America Corporation has 1 recall in our database.
- We're tracking 315 Other recalls in our database.
- 2,030,249 units is enough to reach roughly 1 in every 65 US households.
- This is the 46th Other recall we've logged in 2025.