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Serious recall: Injury is possible or has been reported. Take action promptly.

Scentsy Inc. 2020-12-10 Other serious CPSC
Other · CPSC · Recall #CPSC-21712

Scentsy Luminary Jack Warmer and Scentsy Bless This Home Warmer Recall

Issued December 10, 2020 · Scentsy Inc. · 7,805,694,086,520,060 units affected

In December 2020, Scentsy Inc. recalled the Scentsy Luminary Jack Warmer and Scentsy Bless This Home Warmer, a serious other recall reported by the CPSC. Affected owners are eligible for a refund. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Corrosion of electrical components in Scentsy Luminary Jack Warmers and Scentsy Bless This Home Warmers due to fumigation required to eradicate a cockroach infestation in one of Scentsy's shipping containers poses a fire hazard.

What you should do

  1. 1 Stop using Scentsy Luminary Jack Warmer and Scentsy Bless This Home Warmer right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Scentsy Inc. to arrange your refund. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled warmers and contact Scentsy for a full refund. Scentsy will issue refunds for all Luminary Jack Warmers and affected Bless This Home Warmers after consumers email Scentsy a photo of the warmer with the wires cut, rendering the warmers unusable. Consumers with a Bless This Home Warmer should contact Scentsy for further instructions to determine if their Bless This Home Warmers are affected. Scentsy is contacting purchasers directly.

Recall details

Brand
Scentsy Inc.
Category
Other
Recall date
December 10, 2020
Units affected
7,805,694,086,520,060
Sold at
Scentsy authorized consultants nationwide and online at Scentsy.com. Bless This Home Warmers were sold from July 2020 through September 2020 for about $50. Luminary Jack Warmers were sold during September 2020 for about $50.
Recall number
CPSC-21712
Made in
China
Issuing agency
CPSC

In context

  • Scentsy Inc. has 1 recall in our database.
  • We're tracking 315 Other recalls in our database.
  • 7,805,694,086,520,060 units is enough to reach millions of US homes.
  • This is the 63rd Other recall we've logged in 2020.
Read the official CPSC notice

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