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Critical recall: Death or serious injury has been reported or is considered likely. Stop using this product now.

Samsung Electronics America Inc. 2024-08-08 Kitchen critical CPSC
Kitchen · CPSC · Recall #CPSC-24335

Slide-in Electric Ranges Recall

Issued August 8, 2024 · Samsung Electronics America Inc. · 1,120,905 units affected

In August 2024, Samsung Electronics America Inc. recalled the Slide-in Electric Ranges, a critical kitchen recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.

What you should do

  1. 1 Keep using Slide-in Electric Ranges only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Samsung Electronics America Inc. to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Recall details

Brand
Samsung Electronics America Inc.
Category
Kitchen
Recall date
August 8, 2024
Units affected
1,120,905
Sold at
Best Buy, Costco, The Home Depot, Lowe's and other appliance stores nationwide, and online at Samsung.com. Depending upon the model, the ranges were sold from May 2013 through August 2024 for between $1,250 and $3,050.
Recall number
CPSC-24335
Made in
Thailand
Issuing agency
CPSC

In context

  • Samsung Electronics America Inc. has 2 recalls in our database, including 1 rated Critical.
  • We're tracking 296 Kitchen recalls in our database.
  • 1,120,905 units is enough to reach roughly 1 in every 117 US households.
  • This is the 47th Kitchen recall we've logged in 2024.
Read the official CPSC notice

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