Soft Play LLC 2019-10-18 Electronics serious CPSC
Electronics · CPSC · Recall #CPSC-20704
Spider Climb playground climbers Recall
Issued October 18, 2019 · Soft Play LLC · 200 units affected
In October 2019, Soft Play LLC recalled the Spider Climb playground climbers, a serious electronics recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
What you should do
- 1 Keep using Spider Climb playground climbers only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Soft Play LLC to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
Recall details
- Brand
- Soft Play LLC
- Category
- Electronics
- Recall date
- October 18, 2019
- Units affected
- 200
- Sold at
- Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
- Recall number
- CPSC-20704
- Made in
- United States
- Issuing agency
- CPSC
In context
- Soft Play LLC has 2 recalls in our database.
- We're tracking 156 Electronics recalls in our database.
- 200 units is enough to reach roughly 1 in every 655,000 US households.
- This is the 23rd Electronics recall we've logged in 2019.