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Serious recall: Injury is possible or has been reported. Take action promptly.

Schneider Electric USA Inc. 2022-06-16 Vehicles serious CPSC
Vehicles · CPSC · Recall #CPSC-22159

Square™ D QO™ Plug-on-Neutral Load Centers, also known as, Load Centers, Breaker Boxes, Electrical Panels Recall

Issued June 16, 2022 · Schneider Electric USA Inc. · 14,289,000 units affected

In June 2022, Schneider Electric USA Inc. recalled the Square™ D QO™ Plug-on-Neutral Load Centers, also known as, Load Centers, Breaker Boxes, Electrical Panels, a serious vehicles recall reported by the CPSC. Affected owners are eligible for a replace. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The load center can overheat, posing thermal burn and fire hazards.

What you should do

  1. 1 Stop using Square™ D QO™ Plug-on-Neutral Load Centers, also known as, Load Centers, Breaker Boxes, Electrical Panels right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Schneider Electric USA Inc. to arrange your replace. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Schneider Electric is directly contacting all known retailers, distributors, homeowners, and any other individuals that purchased or installed the recalled product. All purchasers and installers should immediately contact Schneider Electric to arrange to have the recalled load centers inspected by trained electricians to determine if replacement or repair is required. This inspection and any resulting replacement or repair is free of charge. Consumers can find the catalog number and date code on indoor load centers inside the door of the panel. Consumers should immediately contact Schneider Electric to arrange to have the recalled load center inspected by a trained electrician to determine if repair is required. This inspection and any resulting repair is free of charge. Consumers who continue to use the load centers while awaiting the free repair should have working smoke alarms in their homes. For uninstalled products, consumers should contact Schneider Electric for a free repair or replacement.

Recall details

Brand
Schneider Electric USA Inc.
Category
Vehicles
Recall date
June 16, 2022
Units affected
14,289,000
Sold at
Authorized Schneider Electric distributors and home improvement and hardware stores nationwide and online including Home Depot, Lowe's, and Menard's from February 2020 through January 2022 for between $90 and $1,660.
Recall number
CPSC-22159
Made in
United States
Issuing agency
CPSC

In context

  • Schneider Electric USA Inc. has 1 recall in our database.
  • We're tracking 1,755 Vehicles recalls in our database.
  • 14,289,000 units is enough to reach roughly 1 in every 9 US households.
  • This is the 205th Vehicles recall we've logged in 2022.
Read the official CPSC notice

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