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Moderate recall: A hazard has been identified, with no injuries reported yet. Follow the steps below.

myStromerUSA Corp. 2019-03-19 Vehicles moderate CPSC
Vehicles · CPSC · Recall #CPSC-19729

Stromer ST5 electric bicycles Recall

Issued March 19, 2019 · myStromerUSA Corp. · 195 units affected

In March 2019, myStromerUSA Corp. recalled the Stromer ST5 electric bicycles, a moderate vehicles recall reported by the CPSC.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The bicycle stem can break, posing crash and injury hazards to the rider.

What you should do

  1. 1 Keep using Stromer ST5 electric bicycles only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact myStromerUSA Corp. to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.

Recall details

Brand
myStromerUSA Corp.
Category
Vehicles
Recall date
March 19, 2019
Units affected
195
Sold at
Stromer authorized dealers nationwide from April 2018 through February 2019 for about $10,000.
Recall number
CPSC-19729
Made in
Switzerland
Issuing agency
CPSC

In context

  • myStromerUSA Corp. has 1 recall in our database.
  • We're tracking 1,755 Vehicles recalls in our database.
  • 195 units is enough to reach roughly 1 in every 671,795 US households.
  • This is the 160th Vehicles recall we've logged in 2019.
Read the official CPSC notice

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