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Critical recall: Death or serious injury has been reported or is considered likely. Stop using this product now.

ThyssenKrupp Access Manufacturing 2022-09-14 Home critical CPSC
Home · CPSC · Recall #CPSC-22221

thyssenkrupp Access Corp. Residential Elevators Recall

Issued September 14, 2022 · ThyssenKrupp Access Manufacturing · 168,001,500,025,000 units affected

In September 2022, ThyssenKrupp Access Manufacturing recalled the thyssenkrupp Access Corp. Residential Elevators, a critical home recall reported by the CPSC. Affected owners are eligible for a inspect. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.

What you should do

  1. 1 Stop using thyssenkrupp Access Corp. Residential Elevators right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact ThyssenKrupp Access Manufacturing to arrange your inspect. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Inspect): Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.

Recall details

Brand
ThyssenKrupp Access Manufacturing
Category
Home
Recall date
September 14, 2022
Units affected
168,001,500,025,000
Sold at
Sold to dealers for installation in homes between approximately 1996 and 2012 for between $15,000 and $25,000 for a two-landing installation.
Recall number
CPSC-22221
Made in
United States
Issuing agency
CPSC

In context

  • ThyssenKrupp Access Manufacturing has 1 recall in our database, including 1 rated Critical.
  • We're tracking 138 Home recalls in our database.
  • 168,001,500,025,000 units is enough to reach millions of US homes.
  • This is the 19th Home recall we've logged in 2022.
Read the official CPSC notice

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