GAF Energy LLC 2023-07-27 Other serious CPSC
Other · CPSC · Recall #CPSC-23777
Timberline Solar Energy Shingles Recall
Issued July 27, 2023 · GAF Energy LLC · 2,100 units affected
In July 2023, GAF Energy LLC recalled the Timberline Solar Energy Shingles, a serious other recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The electrical components in the solar energy shingles can malfunction, posing a fire hazard.
What you should do
- 1 Keep using Timberline Solar Energy Shingles only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact GAF Energy LLC to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.
Recall details
- Brand
- GAF Energy LLC
- Category
- Other
- Recall date
- July 27, 2023
- Units affected
- 2,100
- Sold at
- GAF direct sales to and through installing contractors in select states from November 2021 through April 2023. The recalled shingles were sold as part of solar systems that range in price from $40,000 to $100,000.
- Recall number
- CPSC-23777
- Made in
- United States
- Issuing agency
- CPSC
In context
- GAF Energy LLC has 1 recall in our database.
- We're tracking 315 Other recalls in our database.
- 2,100 units is enough to reach roughly 1 in every 62,381 US households.
- This is the 41st Other recall we've logged in 2023.