Dynabook Americas Inc. 2024-02-21 Electronics serious CPSC
Electronics · CPSC · Recall #CPSC-24122
Toshiba Laptop AC Adapters Recall
Issued February 21, 2024 · Dynabook Americas Inc. · 15,513 units affected
In February 2024, Dynabook Americas Inc. recalled the Toshiba Laptop AC Adapters, a serious electronics recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The laptop AC adapters can overheat and spark, posing burn and fire hazards.
What you should do
- 1 Stop using Toshiba Laptop AC Adapters right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Dynabook Americas Inc. to arrange your replace. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter. Visit https://support.dynabook.com/axx2024 to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.
Recall details
- Brand
- Dynabook Americas Inc.
- Category
- Electronics
- Recall date
- February 21, 2024
- Units affected
- 15,513
- Sold at
- Various stores nationwide and Toshiba.com from April 2008 through April 2014 with Toshiba brand laptop computers, or separately for between $25 and $75.
- Recall number
- CPSC-24122
- Made in
- China
- Issuing agency
- CPSC
In context
- Dynabook Americas Inc. has 1 recall in our database.
- We're tracking 156 Electronics recalls in our database.
- 15,513 units is enough to reach roughly 1 in every 8,445 US households.
- This is the 21st Electronics recall we've logged in 2024.