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Moderate recall: A hazard has been identified, with no injuries reported yet. Follow the steps below.

Residential Elevators Inc. 2020-09-10 Kitchen moderate CPSC
Kitchen · CPSC · Recall #CPSC-20779

Traction elevators Recall

Issued September 10, 2020 · Residential Elevators Inc. · 6,300 units affected

Compiled by Maya Ellison, RecallCheckr

What this means for you

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.

What you should do

  1. 1 Keep using Traction elevators only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Residential Elevators Inc. to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.

Recall details

Brand
Residential Elevators Inc.
Category
Kitchen
Recall date
September 10, 2020
Units affected
6,300
Sold at
Residential Elevators' dealers and home builders nationwide from January 2014 through April 2017 for between $18,000 and $50,000.
Recall number
CPSC-20779
Made in
United States
Issuing agency
CPSC

In context

  • Residential Elevators Inc. has 1 recall in our database.
  • We're tracking 296 Kitchen recalls in our database.
  • 6,300 units is enough to reach roughly 1 in every 20,794 US households.
  • This is the 27th Kitchen recall we've logged in 2020.
Read the official CPSC notice

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