White-Rodgers 2021-11-03 Kitchen serious CPSC
Kitchen · CPSC · Recall #CPSC-22016
Usines Giant Factories Gas Water Heaters with Emerson control valves Recall
Issued November 3, 2021 · White-Rodgers · 16,810,832 units affected
In November 2021, White-Rodgers recalled the Usines Giant Factories Gas Water Heaters with Emerson control valves, a serious kitchen recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The power handle can short circuit and overheat, posing fire and burn hazards
What you should do
- 1 Keep using Usines Giant Factories Gas Water Heaters with Emerson control valves only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact White-Rodgers to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.
Recall details
- Brand
- White-Rodgers
- Category
- Kitchen
- Recall date
- November 3, 2021
- Units affected
- 16,810,832
- Sold at
- BGM Supply, Utica NY, Central NY Plumbing & Heating Supply, Whitesboro, New York and Maryland Pipe & Supply Company, Hancock, Maryland from June 2018 through July 2020 for between $840 and $2,100.
- Recall number
- CPSC-22016
- Made in
- Canada (heater)
- Issuing agency
- CPSC
In context
- White-Rodgers has 1 recall in our database.
- We're tracking 296 Kitchen recalls in our database.
- 16,810,832 units is enough to reach roughly 1 in every 8 US households.
- This is the 22nd Kitchen recall we've logged in 2021.