Miles Industries Ltd. 2020-07-30 Other serious CPSC
Other · CPSC · Recall #CPSC-20768
Valor H5 gas fireplace Recall
Issued July 30, 2020 · Miles Industries Ltd. · 370,105,052,018 units affected
In July 2020, Miles Industries Ltd. recalled the Valor H5 gas fireplace, a serious other recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Delayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards.
What you should do
- 1 Keep using Valor H5 gas fireplace only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Miles Industries Ltd. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.
Recall details
- Brand
- Miles Industries Ltd.
- Category
- Other
- Recall date
- July 30, 2020
- Units affected
- 370,105,052,018
- Sold at
- Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio stores and other Specialty Hearth stores from July 2014 through March 2020 for between $3,700 and $5,500 (not including installation).
- Recall number
- CPSC-20768
- Made in
- Canada
- Issuing agency
- CPSC
In context
- Miles Industries Ltd. has 1 recall in our database.
- We're tracking 315 Other recalls in our database.
- 370,105,052,018 units is enough to reach millions of US homes.
- This is the 63rd Other recall we've logged in 2020.