VIQUA 2019-10-03 Other serious CPSC
Other · CPSC · Recall #CPSC-20004
VIQUA Solenoid Valve Kits Recall
Issued October 3, 2019 · VIQUA · 70,170 units affected
In October 2019, VIQUA recalled the VIQUA Solenoid Valve Kits, a serious other recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.
What you should do
- 1 Keep using VIQUA Solenoid Valve Kits only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact VIQUA to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.
Recall details
- Brand
- VIQUA
- Category
- Other
- Recall date
- October 3, 2019
- Units affected
- 70,170
- Sold at
- VIQUA distributors and plumbing contractors nationwide from May 2018 through October 2019 for between about $460 and $500 for the valve kit.
- Recall number
- CPSC-20004
- Made in
- United States
- Issuing agency
- CPSC
In context
- VIQUA has 1 recall in our database.
- We're tracking 315 Other recalls in our database.
- 70,170 units is enough to reach roughly 1 in every 1,867 US households.
- This is the 39th Other recall we've logged in 2019.