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Serious recall: Injury is possible or has been reported. Take action promptly.

Viessmann Werke GmbH & Co KG 2019-04-25 Kitchen serious CPSC
Kitchen · CPSC · Recall #CPSC-19111

Vitodens boilers Recall

Issued April 25, 2019 · Viessmann Werke GmbH & Co KG · 29,001,400 units affected

In April 2019, Viessmann Werke GmbH & Co KG recalled the Vitodens boilers, a serious kitchen recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The boiler heat exchanger back plate can corrode and leak flue gases, allowing the boiler to emit excessive amounts of carbon monoxide, posing a CO poisoning hazard to consumers.

What you should do

  1. 1 Keep using Vitodens boilers only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Viessmann Werke GmbH & Co KG to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers with recalled boilers should immediately contact the installer or distributor from whom they purchased the boiler or Viessmann to schedule a free in-home safety inspection and repair. Consumers who continue the use of the boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.

Recall details

Brand
Viessmann Werke GmbH & Co KG
Category
Kitchen
Recall date
April 25, 2019
Units affected
29,001,400
Sold at
Viessmann Authorized Dealers from September 2014 through October 2018 for between $2,700 and $4,200.
Recall number
CPSC-19111
Made in
Germany
Issuing agency
CPSC

In context

  • Viessmann Werke GmbH & Co KG has 1 recall in our database.
  • We're tracking 296 Kitchen recalls in our database.
  • 29,001,400 units is enough to reach roughly 1 in every 5 US households.
  • This is the 38th Kitchen recall we've logged in 2019.
Read the official CPSC notice

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