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Moderate recall: A hazard has been identified, with no injuries reported yet. Follow the steps below.

WHILL 2020-09-09 Vehicles moderate CPSC
Vehicles · CPSC · Recall #CPSC-20177

WHILL Personal Electric Vehicles, Model Ci Recall

Issued September 9, 2020 · WHILL · 1,160 units affected

In September 2020, WHILL recalled the WHILL Personal Electric Vehicles, Model Ci, a moderate vehicles recall reported by the CPSC.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

What you should do

  1. 1 Stop using WHILL Personal Electric Vehicles, Model Ci right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact WHILL to arrange your replace. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.

Recall details

Brand
WHILL
Category
Vehicles
Recall date
September 9, 2020
Units affected
1,160
Sold at
Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.
Recall number
CPSC-20177
Made in
Taiwan
Issuing agency
CPSC

In context

  • WHILL has 1 recall in our database.
  • We're tracking 1,755 Vehicles recalls in our database.
  • 1,160 units is enough to reach roughly 1 in every 112,931 US households.
  • This is the 158th Vehicles recall we've logged in 2020.
Read the official CPSC notice

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