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Serious recall: Injury is possible or has been reported. Take action promptly.

Whirlpool Corporation 2019-08-28 Pool serious CPSC
Pool · CPSC · Recall #CPSC-19189

Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls Recall

Issued August 28, 2019 · Whirlpool Corporation · 263,002,800,128 units affected

In August 2019, Whirlpool Corporation recalled the Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls, a serious pool recall reported by the CPSC. Affected owners are eligible for a replace. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.

What you should do

  1. 1 Stop using Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Whirlpool Corporation to arrange your replace. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.

Recall details

Brand
Whirlpool Corporation
Category
Pool
Recall date
August 28, 2019
Units affected
263,002,800,128
Sold at
Lowe's, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
Recall number
CPSC-19189
Made in
United States
Issuing agency
CPSC

In context

  • Whirlpool Corporation has 2 recalls in our database.
  • We're tracking 44 Pool recalls in our database.
  • 263,002,800,128 units is enough to reach millions of US homes.
  • This is the 3rd Pool recall we've logged in 2019.
Read the official CPSC notice

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