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Moderate recall: A hazard has been identified, with no injuries reported yet. Follow the steps below.

Woom bikes USA 2020-03-19 Vehicles moderate CPSC
Vehicles · CPSC · Recall #CPSC-20728

Woom model 4, 5, 6 bicycles Recall

Issued March 19, 2020 · Woom bikes USA · 5,500 units affected

In March 2020, Woom bikes USA recalled the Woom model 4, 5, 6 bicycles, a moderate vehicles recall reported by the CPSC.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

What you should do

  1. 1 Keep using Woom model 4, 5, 6 bicycles only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Woom bikes USA to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

Recall details

Brand
Woom bikes USA
Category
Vehicles
Recall date
March 19, 2020
Units affected
5,500
Sold at
Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
Recall number
CPSC-20728
Made in
Cambodia
Issuing agency
CPSC

In context

  • Woom bikes USA has 1 recall in our database.
  • We're tracking 1,755 Vehicles recalls in our database.
  • 5,500 units is enough to reach roughly 1 in every 23,818 US households.
  • This is the 158th Vehicles recall we've logged in 2020.
Read the official CPSC notice

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