In June 2025, Anker Innovations Limited recalled the Anker PowerCore 10000 power banks (model A1263 only), a serious electronics recall reported by the CPSC. Affected owners are eligible for a replace. Here is what the hazard is and exactly what to do about it.
The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.
What you should do
1Stop using Anker PowerCore 10000 power banks (model A1263 only) right away.
2Set it aside where it won't be used by mistake.
3Contact Anker Innovations Limited to arrange your replace. See the official notice below for contact details.
4Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word "recalled" written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.
Recall details
Brand
Anker Innovations Limited
Category
Electronics
Recall date
June 12, 2025
Units affected
1,158,000
Sold at
Online at Anker, Amazon, Newegg and Ebay from June 2016 through December 2022 for about $27.